Spoiler alert: If you've ever said, "We’re too small for software" or "Our way works fine," this post is for you.
There's plenty of bad advice in the moving industry. Ever heard these?
❌ Price low to beat competitors.
❌ Don't fix what's not broken.
❌ You can sleep when you're retired.
Today, we’re setting the record straight on the biggest lies owners tell themselves—and what good moving company software can actually do for your business.
Myth #1: “We’re too small for moving software.”
Truth: If you're running lean, you need structure more than anyone. Small teams can’t afford mistakes—SmartMoving helps prevent them.
Quoting at night. Running jobs during the day. Paperwork whenever there's time. Sound familiar? When one missed job or blown estimate can sink your margin, having a system that keeps things tight isn’t optional—it’s survival.
💥Myth crushed. Smart movers get software early. We're talking year 1 or year 2.
💬 Real mover talk:
“If you've got more than 2-3 trucks, you need moving software. The efficiency you gain and the leads you generate offset the cost pretty easily. Plus, jobs go better. Customers have a better experience.”
-Gavin Pack, Simple Move
Myth #2: “We’re too busy to switch.”
Truth: If you’re drowning, patching the boat now saves you later.
Saying you're too busy to fix your process is like saying you're too busy to stop the bleeding. SmartMoving handles quoting, scheduling, billing—and even customer updates—so your team spends more time doing moves and less time fixing mistakes.
💥Myth crushed. Problems grow with you. Software helps control the chaos.
Myth #3: “We’re not busy enough to justify software.”
Truth: Software isn’t for when you’re slammed—it’s how you get slammed (with bookings).
If you’re not booking enough, it’s because you're missing leads, quoting too slow, or not following up. SmartMoving fixes all that. Our users respond to leads 2X faster and book 50% more revenue per salesperson—that’s best-in-class for moving company software.
💥Myth crushed. With the right systems, you control your growth (not the market).
💬 Real mover talk:
Before I had moving software, someone asked me, 'Could you 10X your business right now with the current systems and processes you have in place?' I said no. That's when I knew I had to pull the trigger."
-Austin Yarborough, Central Coast Moving Co.
Myth #4: “Switching software is too painful.”
Truth: It’s a few days of pain for years of profit.
Switching feels like leg day. Uncomfortable at first, but you're stronger for it. SmartMoving loads your data, trains your team, and gets you running in days—not months. And the long-term gains? Movers report 2x profit margins and 40+ hours saved per week.
💥Myth crushed. Get out of your own way. Your future self with thank you.
Myth #5: “Our way works fine.”
Truth: If “your way” means sticky notes, last-minute texts, and bolting awake at 4am because you forgot something, that's not fine. It's a hostage situation.
The “way we do things” is usually code for “barely controlled chaos.” SmartMoving adapts to your workflow and keeps things running, even when your best ops manager calls in sick. And it finally puts everything in one place: quotes, crews, schedules, payments.
💥Myth crushed. Real systems = real freedom.
💬 Real mover talk:
"Our old systems worked—until we outgrew them. SmartMoving had everything we wanted , and we didn't have to built it ourselves. It was a no-brainer."
-Grant Korzetz, Eco Movers
Myth #6: “We like our tools and don’t want to change.”
Truth: Loyalty is great. But not when it costs you jobs.
Still tracking customers in Google sheets and texting job updates at midnight? That's not loyalty. That’s inefficiency. SmartMoving replaces your CRM, dispatch board, billing system, and spreadsheets—with one connected platform that’s built for movers.
💥Myth crushed. Your flip phone doesn't miss you. Your spreadsheets won't either.
💬 Real mover talk:
“We want to offer tools that make it as easy as possible for our franchisees to serve their customers. With sales, pricing, reporting, and now marketing built-in, SmartMoving is all those tools in one.”
-Hayden Patton, Pink Zebra Moving
Myth #7: “Moving software is too expensive.”
Truth: Missing jobs, misquoting, or billing errors? Those are expensive.
One botched invoice or missed crew assignment can eat a month's profit. SmartMoving doesn't cost you money—it saves you from losing it. In fact, most customers say the software pays for itself in the first month.
💥Myth crushed. Good software is like good equipment. It proves you're worth your rates.
💬 Real mover talk:
“My team kept telling me to get SmartMoving. They'd seen what it could do. I pushed back at first, but it's not a cost. It's an investment in your business and people. Now we’re hitting numbers I never thought possible.”
- Jose Cavazos, Hook Em Up Moving
Myth #8: “It won’t fit how we work.”
Truth: Good software flexes around your process—and makes it better.
SmartMoving is built for the messy, real-world chaos of moving operations. Whether you're dispatching from your phone or quoting from the field, it works how you do. Just... faster. And with way less paperwork.
💥Myth crushed. SmartMoving users have "no regrets." 97% recommend us.
💬 Real mover talk:
“When we signed with SmartMoving, we were doing $1.5m in revenue. Last year, we did $6m. We literally quadrupled our revenue. That wouldn’t have been possible without all the capabilities SmartMoving has."
-Wade Swikle, 2 College Brothers
Believe the myths? It'll cost you margin...
Whether you're just starting out or breaking into new markets, the problems are the same: missed leads, miscommunication, and thin margins.
SmartMoving fixes those problems—not with bells and whistles, but with systems that put profit in your pocket.
Book more jobs. Waste less time. Finally see where your money’s going.👇
