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PRICING

Pricing and plans that fit the way you run your business 

Choose the SmartMoving plan that fits the work you do. Smart Growth gives you one connected platform to run residential moving, while Smart Pro adds the structure for repeat customers, negotiated rates, multi-job projects, specialized crews, and warehousing.

Muscular Moving Men CEO says SmartMoving reporting is a game changer.

 

Smart Growth

The platform that runs your moving business, from the first lead to the final payment.

TOB-E, your AI operations assistant, is included.

INCLUDED USERS

3 office users and 3 Crew App licenses

BEST FOR

For residential movers of any size, from a single location to multiple branches.

Sales, estimates, dispatch, crews, storage, payments, and reporting all connect in one platform. Your team spends less time re-entering information and gets a clear view of the business from lead to completed move.

  • Capture, route and follow up on every lead automatically
  • Know a job’s profit before you book it, with labor, materials, truck and fuel costs on every estimate
  • Payments through Remedy, SmartMoving’s own processor, so deposits and refunds reconcile to the job automatically
  • A native Crew App on the phones your crews already carry, no tablets required

Get Demo

AVAILABLE FOR PRE-SALE

Smart Pro

Everything in Smart Growth, plus the tools for work that goes beyond the household move.

Sign by December 31, 2026 to receive a discount on your first year

INCLUDED USERS

10 office users and 50 Crew App licenses

BEST FOR

For movers managing repeat customers, multi-job projects, specialized crews, or warehousing.

Office relocations, designer receiving, recurring work, and other complex jobs don’t fit the structure of a one-off household move. Smart Pro gives this work the structure it needs, so you can manage it in SmartMoving instead of spreadsheets.

  • Set negotiated rates once and every new job for that customer pulls them automatically
  • One invoice, not five: bill a project the way you sold it, with the PO and terms carried in
  • The right crew, every time: see whether the assigned crew has the required skills before the truck rolls
  • Warehousing joins your plan automatically at no additional cost

Get Pre-Sale Pricing

Trusted by 2,200+ Moving Company Operations

Residential · Commercial · Storage · Long-distance · Military

The Connected Platform for Modern Moving

2-3X

Profit Margins

 

64%

Faster Lead Response

 

40 Hours

Saved Weekly

Compare Plans

Everything in Growth is included in Pro. Pro adds the tools for repeat customers on negotiated rates, multi-job projects and warehousing.

Feature comparison of the Growth and Pro plans
Feature Growth Pro
Sales & Estimating
Capture every lead, follow up automatically and send accurate, profitable estimates for residential moves.
Lead Management & CRM
Capture leads from every source, route them automatically and catch duplicates before they cost you a job
Included in Growth Included in Pro
Built-In Call Tracking & Sales Scripts
Track and log every call and guide reps with in-call scripting
Included in Growth Included in Pro
Automated Follow-Up
Follow-up sequences, SMS and email templates and task automation keep every lead moving
Included in Growth Included in Pro
Sales Performance & Pipeline Visibility
Goal tracking, speed-to-lead and quote metrics show where deals stall
Included in Growth Included in Pro
Estimates & Pricing
Tariffs, weight-based estimating and the smart rate engine, with digital delivery and e-signature
Included in Growth Included in Pro
Job Profit Estimates
See labor, materials, truck and fuel costs before you book, so every job is priced to protect margin
Included in Growth Included in Pro
Pre-Move Survey App
In-home and virtual surveys with stop management and volume adjustments
Included in Growth Included in Pro
Customer Experience
Give customers one branded place to review, sign, pay and file claims.
White-Label Customer Portal
A branded portal where customers review estimates, choose valuation, sign, and pay 
Included in Growth Included in Pro
Valuation & Risk Protection
Required valuation selection before signing, in-portal purchasing and valuation upsell in the field
Included in Growth Included in Pro
Claims Management & Customer Claims Portal
Track and resolve claims in one workflow while customers check status on their own
Included in Growth Included in Pro
Operations & Crew
Schedule crews, run jobs from the field and manage inventory and storage.
Move Coordination
Automated post-booking tasks for multi-day and multi-service moves, without spreadsheets
Included in Growth Included in Pro
Dispatch & Scheduling
Schedule crews, trucks and equipment across branches, with weekly planning and double-booking safeguards
Included in Growth Included in Pro
Crew App
A native mobile app on the phones crews already carry: time tracking, photos, forms, signatures, on-site payments, and crew arrival notifications sent to customers by email and SMS.
Included in Growth Included in Pro
Descriptive Inventory
Digital inventory with photos, damage documentation and barcode and QR scanning
Included in Growth Included in Pro
Storage Management
Multi-warehouse and vault management, container tracking, automated storage billing and a customer storage portal
Included in Growth Included in Pro
Payments & Accounting
Collect payments, invoice and run payroll from the same job record.
Integrated Payments
Powered by Remedy, SmartMoving’s own payment processor, so deposits, refunds and job records reconcile automatically
Included in Growth Included in Pro
Invoicing & Accounting
Invoicing, balances, discounts, fees and tax handling in the same system as the job
Included in Growth Included in Pro
Payroll & Commissions
Crew payroll and sales commissions calculated from the work that was actually done
Included in Growth Included in Pro
Business Management
Automate workflows, manage every branch and see how the business is performing.
Workflow Automation
One automation engine with flexible rules, customizable by branch
Included in Growth Included in Pro
Multi-Location Management
Branch-level settings and oversight across every location
Included in Growth Included in Pro
Reporting & Dashboards
Sales, operations, accounting and marketing reporting, including job costing and lead source ROI
Included in Growth Included in Pro
Accounts
Manage ongoing customer relationships, multi-job projects and the billing behind them.
Accounts Hub
One view of every account, its key metrics and the work tied to it
Not included in Growth Included in Pro
Commercial Customer Portal
A branded place for account customers to view and pay invoices, sign documents and manage claims
Not included in Growth Included in Pro
Contact & Department Management
Multiple contacts per account, organized by department and job title
Not included in Growth Included in Pro
Branch Association
Assign each account to a branch so ownership stays clear
Not included in Growth Included in Pro
Account Rate Sheets
Start from a tariff, adjust for the customer, and every new job pulls the agreed pricing
Not included in Growth Included in Pro
Flexible Billing Terms
Default terms per account, including due on receipt or net terms
Not included in Growth Included in Pro
Projects, Purchase Orders, & Budgets
Manage related jobs together with the POs and budgets behind the work
Not included in Growth Included in Pro
Project-Level Contacts
The right contact for each project, separate from the account contact list
Not included in Growth Included in Pro
Unlimited Jobs Within a Project
Long-running and multi-phase work stays connected as it grows
Not included in Growth Included in Pro
Job-Level Service Types & Crew Requirements
Plan and staff each phase based on the work actually being performed
Not included in Growth Included in Pro
Crew Skills
Set skill rates and requirements, and see on the schedule whether the assigned crew qualifies before the truck rolls
Not included in Growth Included in Pro
Multi-Job Invoicing
Invoice a project the way you sold it, with the PO and billing terms carried in
Not included in Growth Included in Pro
Payments & Project Balances
See what has been billed, paid and what remains on every project
Not included in Growth Included in Pro
Notes, Documents & Activity Tracking
Contracts, site information and history attached to the account, project or job
Not included in Growth Included in Pro
Custom Account & Project Statuses
Statuses configured to match how your operation runs
Not included in Growth Included in Pro
QuickBooks Online Sync
Account invoices and payments stay aligned with QuickBooks Online
Not included in Growth Coming soon
Centralized Sales Communication
Track every customer email, text and call in one place
Not included in Growth Coming soon
Warehousing
Receive and store inventory that does not start with a household move. Joins Smart Pro at no additional cost when it becomes available.
Warehouse Tab in the Crew App
Receiving, outbound and release work recorded as it happens, on the device crews already use
Not included in Growth Coming soon
Receive Without an Existing Account
Capture a delivery when it arrives and finish the account after
Not included in Growth Coming soon
Inventory Without a Residential Move
Bring designer receiving and storage account inventory straight into the warehouse
Not included in Growth Coming soon
Flexible Inventory Tracking
Individual pieces, serialized assets, and bulk quantities
Not included in Growth Coming soon
Container Management
When a container moves, everything inside moves with it in the system
Not included in Growth Coming soon
Customizable Warehouse Locations
Aisles, rows, shelves, bays, and positions that match your layout
Not included in Growth Coming soon
Container & Location Scanning
Keep the system in sync with what is on the warehouse floor
Not included in Growth Coming soon
Damage & Condition Capture
Document condition when it is discovered, not reconstructed later
Not included in Growth Coming soon
Customer Item Visibility
Customers see their stored inventory and item photos without calling the warehouse
Not included in Growth Coming soon
Item Release Requests & Crew Release Confirmation
Release requests, partial releases and exceptions, crew confirmation, and release receipts
Not included in Growth Coming soon
Receiving & Release Work Without an Opportunity
Schedule warehouse work directly, around the work you actually perform
Not included in Growth Coming soon
Connected Storage & Billing
Inventory changes flow to the customer record and billing, not a separate warehouse system
Not included in Growth Coming soon
Smart Solutions
Purpose-built solutions for business problems beyond daily operations, connected to the platform.
Smart Marketing
Automated multi-step campaigns, audience segmentation and attribution tied to revenue
Available Available
Smart Reputation
Review management, ranking trends and social tools that strengthen your online presence
Available Available
Smart Scout
An AI sales assistant that answers every call, qualifies leads and builds estimates in real time
Available Available
Smart Insights
Advanced, customizable reporting on profitability, operations, storage and truck utilization
Available Available
AI Capabilities
AI built into the platform, included with every SmartMoving package.
TOB-E | AI Operations Assistant
Start Smart: Daily Morning Briefing, plus plain-English answers from your live SmartMoving data
Included in Growth Included in Pro
Smart Dispatch, Powered by TOB-E
Choose your dispatch strategy and let TOB-E recommend the right crews for each job, so you can build the day’s schedule in less time
Included in Growth Coming soon
Integrations
Connect SmartMoving to the calendars, accounting, phone and marketing tools you already use.
Calendar Sync: Google, Microsoft & Apple
Booked jobs, surveys and office events synced to Google, Microsoft 365 and Apple calendars
Included in Growth Included in Pro
QuickBooks Online with Multi-Branch Support
Invoices and payments synced with QuickBooks Online across every branch
Included in Growth Included in Pro
RingCentral
Click-to-call from any opportunity, with call outcomes and notes logged automatically
Included in Growth Included in Pro
Mailchimp
Customer contacts synced nightly to your Mailchimp audience
Included in Growth Included in Pro
Lead API
Leads from your website forms and lead providers sent into SmartMoving automatically
Included in Growth Included in Pro
Open API
Read-only access to your SmartMoving data for reporting tools like Power BI and Tableau
Included in Growth Included in Pro
Premium API
Full read and write access plus outbound webhooks that push job updates to the rest of your tech stack
Available Available
Partner Integrations
Payments, financing, virtual surveys and insurance from partners connected to SmartMoving.
Remedy Payments
Card, e-check and recurring storage payments built into SmartMoving, with chargeback support
Included in Growth Included in Pro
Wisetack Consumer Financing
Customers apply for move financing from their estimate, with funds deposited directly to you
Included in Growth Included in Pro
LiveSwitch Virtual Surveys
Virtual surveys scheduled from the opportunity, with recordings and AI inventory saved to the job
Included in Growth Included in Pro
QubeSheets Virtual Surveys
AI video inventories sent straight to the opportunity through the Premium API
Included in Growth Included in Pro
National Express Affiliate Program
Out-of-state leads you can't take sent to NationalExpress Move for referral revenue
Included in Growth Included in Pro
RIG Moving Insurance
Moving insurance quoted and placed from the opportunity, with automatic customer reminders
Included in Growth Included in Pro
Users and Support
Seats included with each plan, plus the onboarding, support and training that come with them.
Office users included 3 10
Crew App licenses included 3 50
Dedicated Onboarding Manager
A 90-day guided onboarding that takes you from setup to running real jobs, payments and reporting
Included in Growth Included in Pro
Dedicated Customer Success Manager
Ongoing growth planning, adoption reviews and quarterly business reviews after onboarding
Included in Growth Included in Pro
Live Chat Support
Real-time answers from the SmartMoving support team without leaving the app
Included in Growth Included in Pro
Email Support
Detailed questions and account issues handled by the SmartMoving support team by email
Included in Growth Included in Pro
Knowledge Base / Help Center
Step-by-step articles and videos for every part of SmartMoving, searchable anytime
Included in Growth Included in Pro
SmartMoving Academy
Self-paced courses on pricing, sales, dispatch and accounting, with certificates your team can share
Included in Growth Included in Pro
SmartMoving Labs
Opt in to try beta features early and share feedback before they are released
Included in Growth Included in Pro
See It In Action

Watch a quick 3-minute demo to see how to streamline your operations for peak profitability.

No form-fill required!

SmartMoving dashboard showing closing rate, moves this month, job revenue, scheduling and sales leaders

Real movers. Real Results.

See how moving companies use SmartMoving to save time, simplify operations, and get more out of every move.

MOOvers Chicago owners in front of their moving truck

335% revenue growth

MOOvers Chicago

“I used to have whiteboards. Now I have SmartMoving. It definitely changed the game.”

Daniel Cezar Iordan, Founder

Read the story

Local Muscle Movers box truck

2X revenue in one year

Local Muscle Movers

“We used Jobber for 6 years before SmartMoving. I can’t imagine going back.”

Jake Holz, President

Read the story

Cavalier Moving owner in front of a moving truck

70% more leads, 90% fewer missed calls

Cavalier Moving

“Smart Scout helped smooth everything out, qualify all the leads, and cut out the voicemails.”

Rooke Crouch, Owner

Read the story

Hayden Patton in front of a Pink Zebra Moving truck

21+ franchises on one platform

Pink Zebra Moving

“With sales, estimates, reporting, and now marketing built-in, SmartMoving is all those tools in one.”

Hayden Patton, Director of First Impressions

Read the story

See all customer stories

Get the industry's fastest onboarding
in weeks, not months.

 

Dedicated success manager

Get access to SmartMoving instantly and let your customer success manager guide you through the entire set-up, step by step.

Hands-on onboarding

We'll be by your side as you learn and start using the software, and we will provide you with resources that make the transition smoother.

Quick responses

Don’t wait days for answers to your questions. Get answers in minutes from our in-app customer support. We’re on your side, all the way!

The Top Rated All-In-One Moving Software and CRM

GetApp user reviews 5 stars
Software Advice rating 4.9 stars
Capterra rating 4.9 stars
Google rating 5.0 stars
Quotes

I have been using SmartMoving for almost 4 years now and it has taken our business to the next level. The amount of work it saves my entire team is phenomenal. If you’re frustrated with your current CRM, you need SmartMoving”

John Watson

John Watson - Owner
Eager Beaver Moving

Frequently asked questions

What type of companies are a good fit for SmartMoving?

SmartMoving is built for established moving companies in the US and Canada. Our customers include independent movers, multi-location and franchise operations, and van line agents. Most handle local and long-distance residential moves, plus storage, commercial, military, and warehousing work.

Fit depends less on how big your company is and more on how it operates. You may be a good fit if:

  • You’re adding storage, commercial, military, or warehousing work alongside residential moves
  • You run more than one location, or you’re opening another
  • Your office, crews, and warehouse use separate tools, spreadsheets, or paper, so information gets re-entered or lost between them
  • You want clearer visibility into how jobs, crews, and revenue are performing across the business
  • You want software you can keep building on as the business changes, not a fix for one problem

SmartMoving grows with your operation. Growth runs your residential business. Pro adds the commercial and warehousing capabilities that more complex movers need, so you don’t have to replace your software as you expand.

Fill out the demo form to chat with our team to see whether SmartMoving makes sense for your operation.

What types of moves does SmartMoving support?

SmartMoving covers all types of moves - local, intrastate, and interstate - across the US and Canada. Plus, we help you handle additional services like storage, as well as sales and dispatch for services like junk removal, packing, and load/unload only jobs.

Which plan is right for my business?

The best plan depends on how your business runs and your day-to-day needs, not how big it is. If most of your work is residential moves, Smart Growth covers it, whether you run one location or many.

If you invoice some customers on terms, group multiple jobs under one PO, or hold negotiated rates for repeat customers, Smart Pro is built for that work.

Fill out the demo form and our team will talk through the options and give you a personalized, one-on-one tour.

What additional features are available in the Smart Pro plan?

Smart Pro gives you a home for the customers you work with again and again, like a property manager, an office client or a designer. Each customer gets one record that holds every contact, negotiated rate and billing term. Related jobs roll up under a project with its PO and budget, crews are matched by the skills a job requires, and you can bill several jobs on one invoice instead of one for every job.

Warehousing will also be available on the Pro plan soon, which brings receiving, inventory locations and releases into the same system.

What are Smart Solutions?

Smart Solutions are optional add-ons for advanced features that you can use with either plan.

  • Smart Scout: An AI sales assistant that answers calls 24/7, qualifies leads, and builds estimates in real time.
  • Smart Marketing: Automated multi-step email campaigns, audience segmentation and attribution tied to revenue
  • Smart Reputation: Review management, ranking trends and social tools that strengthen your online presence
  • Smart Insights: Advanced, customizable reporting on profitability, operations, storage and truck utilization
Can I upgrade or downgrade my plan?

You can upgrade from Smart Growth to Smart Pro, or add Smart Solutions, at any time. Moving to a lower plan or removing a Smart Solution happens at renewal.

What are my payment options?

Subscriptions are available in 12-month, 24-month, and 36-month terms, which you can pay for in monthly, quarterly or annual installments, or as a one-time payment upfront. Discounts are offered on plans with longer terms and upfront payments.

Can I add more users?

Yes. You can add office users and Crew App licenses to either plan as your team grows.

Is TOB-E, the AI operations assistant, included in both plans?

Yes. SmartMoving’s AI features run through TOB-E, our AI operations assistant, and it’s included in every plan at no extra cost. TOB-E works inside SmartMoving so you don’t have to go looking for what needs attention. Each morning it sends a Daily Morning Briefing with today’s jobs, crews, and anything that needs your attention. For residential jobs, Smart Dispatch helps you assign crews and manage the schedule. We add new capabilities as they’re ready, and every plan gets them when they ship.

Is the Smart Pro plan available now?

Smart Pro is available for pre-sale. Customers who sign by December 31, 2026 get a reduced rate for their first year on a 12-month contract.

This is a live Smart Pro contract, not a beta. Everything for managing repeat customers, projects, crew skills and multi-job invoicing is in your account when you sign. Warehousing will also be included in the Pro plan at no additional cost when it becomes available, and more functionality will continue to be added over time.

How long does it take to implement SmartMoving?

We pair you with an onboarding manager to provide hands-on guidance during implementation so you can book your first job fast and keep your crew moving. Most customers are fully onboarded in 3 weeks, though the timeline depends on the complexity of your business.

What software does SmartMoving integrate with?

SmartMoving has integrations with a variety of third-party software, so you can easily connect to the systems you already use. Our integrations include: MailChimp, QuickBooks, RingCentral, RIG Moving Insurance, Google, and more. We also have an open API so you can develop your own custom integrations.

Do you support multiple locations or franchises?

Yes. SmartMoving supports multiple locations, brands, and franchises. This means you can easily manage separate pricing, payments, and documents for each entity. Our unique toggling feature lets you switch quickly between different locations or branches. Plus, with our Franchise drop-in feature, Franchisors can set up and access each franchisee account, while franchisees can focus only on their specific locations.

What type of support is included?

Our team of experts are available to help via live chat, email, or phone. You also have an implementation manager to guide you through onboarding, as well as a dedicated customer success manager that acts as an extension of your team. Additional resources:

  • Help center with detailed articles and how-to guides
  • SmartMoving Academy with a comprehensive video library
  • Ongoing training webinars about best practices

Your business has outgrown disconnected tools.

See how SmartMoving connects your operation from first call to final invoice.

Get Demo