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TV & INTERNET INTEGRATION

Earn more on every move with SmartMoving + Updater

Your customers are already setting up TV and internet for their new home. Now they can compare plans and buy online right in your branded SmartMoving customer portal, and you get paid when they do. Turn on the integration, choose where the offer appears, and Updater handles the rest.

 

UNLIMITED EARNING POTENTIAL

Approximately $50 earned per completed internet activation*

 

100% DIGITAL START TO FINISH

No phone call and no sales rep required

 

ZERO COST ZERO NEW WORK

No subscription increase and nothing new for your team to manage

Powered byUpdater

*Actual earnings vary by provider, plan, and market and are paid on completed installations. Payouts are made monthly, up to 60 days after the end of the month in which the activation was completed.

Get the Updater Integration Today!
Add your details and our team will reach out to turn on Internet and TV in your account.*

*Available to U.S. based moving companies only.

A NEW REVENUE STREAM

Make more from the customers you already have

check-imgTurn a purchase your customers are already making into revenue

check-imgPut it back into your business and offset the cost of your SmartMoving subscription

check-imgThe more moves you book, the more you earn, with no cap on total earnings

check-imgEarn more from every move without adding another service for your team to sell, support, or manage

Updater Experience
A BETTER CUSTOMER EXPERIENCE

Make internet and TV one less thing they have to figure out

check-imgShow real plans and prices available at their new address

check-imgSmartMoving carries over their information, so they do not start from scratch

check-imgThey compare, choose, and check out completely online, without a required sales call

check-imgGive customers an easier way to get their new home connected to services they need

Updater Address Populated-1
YOU STAY IN CONTROL

Make it work around the way you sell

check-imgChoose when and where TV & Internet appears, during the estimate or after booking

check-imgKeep the focus on booking the move, then introduce additional services at the right time

check-imgUse the Customer Portal and automated emails and texts to keep the offer visible

check-imgStay flexible and adjust the experience anytime as you learn what works

Updater Choose Plan
UPDATER HANDLES THE REST

Make the revenue yours and the service calls theirs

check-imgUpdater runs the shopping and checkout

check-imgThe selected provider handles installation and service support

check-imgYour team does not quote plans, schedule installations, or answer internet service questions

check-imgReady-made email and SMS templates in Workflow Automations do the follow-up

Updater Installation Schedule (1)
FIRST IN MOVING SOFTWARE

Give customers more reasons to choose you

check-imgThe first fully digital TV & Internet buying experience integrated into moving software

check-imgLet customers compare plans and buy online without leaving the moving experience

check-imgStand out with a service other moving software cannot offer today

check-imgGive customers one more reason to choose your company beyond price

 

Updater Confirmation Screen

Common questions

What movers ask before they turn it on

Who is Updater?

Updater is a move-in technology company that connects people moving into a new home with the services they need to set it up, including TV and internet from the major national providers. SmartMoving partnered with Updater to build that experience directly into your customer portal.

What is the Updater TV & Internet integration?

An integration inside SmartMoving that lets your customers compare the TV and internet plans available at their new address and buy online, in your branded customer portal. You earn on every completed activation.

What does it cost?

Nothing. There is no subscription increase, branch fee, volume minimum, or tier requirement.

How much can I earn?

Approximately $50 on average for each completed internet activation. Actual earnings vary by provider, plan, and market and may be higher or lower. There is no cap on how much you can earn.

How and when do I get paid?

By direct deposit each month. You are paid after SmartMoving receives payment from Updater, which can be up to 60 days after the end of the month the activation was completed in. Once setup is done there is no invoice to submit and no payment to chase.

What happens if a customer orders but never gets installed?

Earnings are based on completed installations. An order that is cancelled or never installed does not qualify, and if it already appeared in your earnings it comes off a later payout.

What do I need to get set up?

Your legal business name, any DBAs, your EIN or tax ID, business address, a payout contact, and a completed W-9. No banking information is entered in SmartMoving.

Does my team have to sell or support TV or internet service?

No. Updater and the selected provider handle the purchase, the installation, and all service support. Your team never quotes plans, schedules installations, or answers service questions.

Will this get in the way of booking the move?

You control where and when it appears. Put it on the estimate, wait until after the estimate is signed or the deposit is paid, or keep it out of the portal and use email and text instead.

Can I control how it appears to my customers?

Yes. You choose the placements and the customer-facing labels, and your portal branding carries into the experience, so it fits your brand and your workflow.

What information is shared with Updater?

The destination address, contact information, and move date so your customer sees real plans for their new home without entering everything again. Your customer chooses whether to continue.

Who is eligible?

U.S.-based SmartMoving customers of any size, tier, or move volume. We are enabling accounts one at a time right now so we can help each early adopter get set up and stay close to how it performs.

Could I set something like this up on my own?

Not with Updater. They do not offer this integration directly to moving companies. Through SmartMoving you get Updater checkout across the major providers, with plans based on your customer's new address, built into the portal you already send.

Can other moving companies offer this?

Other SmartMoving customers can turn it on. Movers on other moving software have nothing like it today, so the companies quoting against you are still handing customers a phone number.

Is TV & Internet the only thing SmartMoving and Updater are working on?

TV & Internet is the first phase of the partnership. Updater supports other parts of the move-in experience, and we will evaluate what comes next based on adoption, customer experience, and results.

Your customer is setting up TV and  internet this week.

Turn on the Updater integration today to start earning more on every move.