In moving, every call is money waiting to be picked up. Miss the call, miss the job, miss the revenue.
Get to the phone in time and 1 out of 3 calls turn into a booked move. 🤜🤛
The problem is: no one can work 24/7.
Between late-night calls, weekend shoppers, peak season chaos, and three phones ringing at once, even the best sales team can’t cover it all. Every unanswered call is cash rolling down the street in someone else’s truck.
That’s where Smart Scout comes in.
Picture this:
Traditional answering services? They scribble down a name and number. They don’t qualify leads, create estimates, or put the info in your CRM. Which means you’re still starting cold the next day while your competitor is halfway to a signed contract.
Smart Scout plugs straight into your SmartMoving CRM. She doesn’t just pick up the phone. She works the job like your best office manager.
Here’s what she does every time the phone rings:
✅ Answers instantly. No busy signals, no voicemail graveyard.
✅ Figures out who’s calling. Lead, customer, repeat client, all tagged.
✅ Asks the right questions. Collects move details so your estimates aren’t guesswork.
✅ Builds the estimate. Using your pricing rules, ready for your team to confirm.
✅ Logs everything. Call summary, transcript, tasks, all in your CRM.
✅ Speaks their language. Multi-language support included.
Result? That caller who might have hung up and tried someone else is now in your pipeline, qualified, and ready to close.
Hiring extra weekend staff is expensive. Adding night coverage? Even worse. Smart Scout lets you scale without bloating payroll.
Smart Scout can:
This isn’t about replacing your people. It’s about making sure their hard work actually pays off. 🦾
Customers expect speed and professionalism. Competitors who respond faster win. Smart Scout makes sure that’s you.
Since it’s built into SmartMoving, that means:
You’re not just answering phones. You’re turning every call into revenue, without piling more stress on your team.
Movers built their companies by hustling. But hustling doesn’t mean missing dinner because you’re playing phone tag.
Smart Scout makes sure every opportunity gets captured, so you win more jobs and keep more money where it belongs: in your business.